Account Deletion

Last updated: June 28, 2026

You can delete your SEPETİM account and associated data from the app or by using the email method below.

1. Delete from the App

1. Sign in to your account in the SEPETİM app.
2. Open the Account screen.
3. Tap Deactivate my account.
4. Read the notice and confirm.

2. Request Deletion on the Web

If you cannot access the app, send a request from the email address registered to your account:

Use “SEPETİM Account Deletion Request” as the subject and include the registered email address and, if available, your username. We may ask for limited additional information needed to verify account ownership. Never send your password, one-time code, or payment details by email.

3. What Happens Next?

• The account is disabled and hidden from social surfaces.
• The push notification token is removed and push delivery stops.
• The account remains recoverable for 30 days. You may restore it by signing in during that period.
• After 30 days, the account enters the permanent-deletion process together with its profile, lists, products, social relationships, and in-app notifications.

4. Records We May Retain

Segregated report, security, and request records may be retained for the period required by a legal obligation, abuse prevention, or the establishment, exercise, or protection of legal rights. They are not used to provide the ordinary Service. See the Privacy Policy for details.

5. Delete Specific Data Only

You may request deletion of particular personal data without closing the account by emailing sepetim.app1@gmail.com. If the requested data is necessary for an account or feature to function, we will explain that the relevant account or feature may no longer be available.